Due to Aroma Roots being handmade we do not offer returns and or exchanges.
I bought an Aroma Roots product in a retail store, can I return it online?
All refunds and exchanges must be handled by the retail store where the original purchase was made. Please contact the store directly regarding this issue.
ARE YOUR PRODUCTS VEGAN?
We love, love, love our planet and our friends in the animal kingdom. That’s why our products are 100% vegetable based, and never tested on animals. However, we do have a goat milk soap, and use bees wax, and honey in some products..
ARE THEY SAFE FOR CHILDREN?
Totally safe for your little ones. All of our soaps are formulated with 100% natural, simple ingredients, that are intended for use by both adults and children. Tip baby's head back to avoid soap in eyes. Our soap is not tear free
WHAT ARE THE INGREDIENTS?
Our unique blends are filled with all-natural moisturizing oils, healing botanical,, plant based essential oils and or phthalate free fragrance oils .
ARE THERE ANY ARTIFICIAL COLORS OR DYES?
We are a plant based company. We do carry a Scent & Colored line with Micas and phthalate fragrance oils. Our colorful soaps are pigmented using minerals and plant-derived ingredients like herbs, clay, and spices..
DO YOU MAKE YOUR SOAPS USING COLD OR HOT PROCESS?
We make our soaps using the “cold process & Hot process method. This makes for a higher quality moisturizing bar that preserves ingredients added. We use both processes depending on style of soap made.
HOW LONG WILL MY SOAP LAST?
You can expect your soap bar to last 2-4 weeks depending on your usage.
Good soap handling is a great way to use every last bit- say “no” to wastage.
- Avoid leaving your soap bar under direct contact with water
- Allow it to completely dry between use
- Drain properly by using a soap dish
- Try using a washcloth
- WHAT IS THE SHELF LIFE?
They should be used within 12 months from their initial use.